Diving Seasons

Privacy Policy

Effective Date: March 17, 2025

1. Introduction

Diving Seasons (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. By accessing our website or using our services, you consent to the practices described in this policy.

2. Information We Collect

– Personal Information: Name, email address, phone number, billing details, passport information (if required for travel), emergency contact details, and any additional information provided when booking a service.
– Technical Data: IP address, browser type, operating system, referring URLs, pages visited, and other usage data collected via cookies and analytics tools.
– Payment Information: Processed securely via third-party payment processors; we do not store full payment details.
– Health and Safety Data: Medical information voluntarily provided for dive safety purposes.

3. How We Use Your Information

We use your information to:
– Provide, manage, and improve our services.
– Process bookings, payments, and customer support requests.
– Communicate with you about reservations, promotions, and updates.
– Ensure compliance with legal obligations and prevent fraud.
– Comply with dive safety requirements and liability waivers.

4. Legal Basis for Processing (For EEA Users)

If you are located in the European Economic Area (EEA), we process your data based on:

– Consent: When you provide voluntary information or subscribe to marketing communications.
– Contractual Necessity: To fulfill a booking or service request.
– Legal Obligations: Compliance with legal and regulatory requirements.
– Legitimate Interests: Fraud prevention, security, and improving our services.

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:
– Service Providers: Third-party partners assisting with payment processing, website hosting, marketing, and customer service. – Legal Authorities: When required by law, regulatory obligations, or to protect our rights.
– Emergency Contacts and Medical Personnel: If necessary for dive safety or medical emergencies.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage trends, and personalize content. You can control cookie settings through your browser or opt out of tracking where applicable.

7. Data Security

We implement appropriate security measures to protect your personal data. However, no online transmission is entirely secure, and we cannot guarantee absolute security. We encourage users to take precautions when sharing sensitive data online.

8. Data Retention and Storage

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Data may be stored in servers located in the United States or other jurisdictions with adequate protection measures.

9. Your Rights

Depending on your jurisdiction, you may have the right to:
– Access, correct, or delete your personal data.
– Object to processing or request data portability.
– Withdraw consent for marketing communications.
– Lodge a complaint with a data protection authority.

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to request access to your data and opt out of its sale (we do not sell personal data). If you are a resident of the European Economic Area (EEA), we process your data in compliance with the General Data Protection Regulation (GDPR).

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies and encourage you to review them separately before providing any personal data.

11. International Data Transfers

If you are accessing our website from outside the United States, your data may be transferred, stored, and processed in a country where data protection laws may differ from those in your jurisdiction. We take appropriate safeguards to ensure your information remains protected.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have collected such data, we will take steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, industry standards, or our business practices. Any changes will be posted on this page with an updated effective date.

14. Contact Us

If you have any questions, please contact us at:
– Email: admin@divingseasons.com
– Address: 7778, 1021 E Lincolnway, Cheyenne, WY, Laramie, US,
82001
– Company ID: 612243810